A desirable footwear brand was a frequent fraud target. High fraud rates in many countries needed to be reduced. And the fraud countermeasures were too restrictive - which blocked many genuine customers - so it needed to be improved.
The company did not have software in place to automatically spot fraud in real time and relied on very basic protections from the payments processor, which blocked huge numbers of real customers, such as people living or traveling in different countries.
The company deployed Trustev to their site in France, and turned off payment processor blocking. Deployment took a matter of days, plus four weeks for the software to learn the site and go live. Transaction approvals are handled automatically by Trustev now.
Trustev Limited, a registered company in Republic of Ireland with registered address at Heritage Business Park, Bessboro Road, Blackrock, Co Cork, Ireland. Head office 2100 Cork Airport Business Park, Cork, Ireland. Registered Number 516425. VAT Number IE9839999S